Joely Gardner

Usability Testing Expert

Joely Gardner, PhD is a highly experienced human factors and usability testing expert who specializes in medical devices, software, and web-based applications. She has done national and international usability testing and voice of customer research projects for companies such as Bespak Injectables in the UK, Mitchell Medical, ThermoFisher, Quest Diagnostics Clinical Trials Division, and Cardinal Health. She also works with technology companies like Sony and Intuit to bring the voice of the customer into early-stage product development efforts.
In addition to her consulting practice, Dr. Gardner currently chairs the Education Committee of SDRAN (San Diego Regulatory Affairs Network) and is a part-time faculty member at California State University at Fullerton in a graduate-level Certificate Program for Customer Experience and User-Centered Design.

She received her undergraduate degree from Simmons College in Boston and her Master’s and Doctoral degrees from Boston University. She is a licensed psychologist and holds a Project Management Certificate from the Project Management Institute.